Right here at Delta Dental of Arizona, we love celebrating our hard-working workers. That’s why we needed to provide our customer support workforce a really particular shoutout throughout Buyer Service Week! This week-long recognition celebrates the great work that our personal customer support professionals convey to Delta Dental of Arizona.
Our customer support workforce is made up of trade specialists who’re devoted to offering assist to our members, dentists, brokers and inside groups. In 2022, our workforce answered practically 250,000 cellphone calls and was named a High Contact Heart within the U.S. and Canada by Benchmark Portal.
Hold studying to be taught extra about our excellent workers and their qualities that make all people smile!
Rosy Arias — Probably to make everybody chuckle
Rosy’s coworkers voted Rosy because the most definitely to make everybody chuckle! Get to know her:
- Rosy has been with DDAZ for nearly eight years
- She loves to bop cumbia and loves household gatherings
- Her favourite comedy film is Grumpy Outdated Males and her favourite comedy TV present is the Jeffersons
- Her family and friends are what make her smile day by day
Kaitlyn LaVoy — Probably to indicate up with espresso/Starbucks
Get to know her:
- Kaitlyn has labored at DDAZ for seven years
- She likes to bake/prepare dinner, hike, watch films and horrible actuality TV reveals, and go to concert events
- Her go-to Starbucks order is a quad shot espresso over ice, with 2 pumps of white mocha
- Kaitlyn smiles each day due to her daughter, Dallas, and watching humorous movies on TikTok
Felicia Foster — Most Social
Get to know her:
- Felicia has been with DDAZ for one and a half years
- She likes to go to the flicks and buy groceries
- Her favourite social actions are curler skating on a Friday night time once they play old-school R&B music and assembly new individuals
- She has many causes to smile day by day, however one factor that all the time makes her smile is consuming Chips Ahoy Reese’s peanut butter cup chocolate cookies!
Laura Villa — Finest Buyer Service Voice
Get to know her:
- Laura has been with DDAZ since February of 2022
- She loves to look at her son play baseball on the weekends, hike and spend time along with her household and canines
- Her favourite reminiscence of working with a buyer: As she was speaking to a married couple on the cellphone they had been arguing with one another and continued to apologize on behalf of one another. She says they had been very good individuals and left her with a humorous quote on the finish of the decision. They stated, “That is what occurs once you’re married for a very long time.”
- Seeing her youngsters very first thing within the morning and having a scrumptious cup of espresso made by her husband makes her smile day by day, in addition to speaking to good individuals on the cellphone when she helps them
Kenzie Holly — Above and Past
Get to know her:
- Kenzie has labored at DDAZ for 4 years
- She loves to stitch, make cleaning soap and do something with arts and crafts
- She stays motivated at work due to her management workforce and her direct supervisor, Kaitlyn
- Her canines make her smile day by day
Rosemary Griffin — Proudest pet mother or father
Get to know her:
- Rosemary has been with DDAZ for eight months
- She loves sizzling yoga, studying, exploring new locations and something enjoyable and open air
- She has a candy and good canine named Tracker
- Her canine and her husband make her smile day by day
Bryn Sofa — Probably to be in a film
Get to know her:
- Bryn has labored at DDAZ since April of 2022
- When she’s not at work, yow will discover her on the river, figuring out on the fitness center, hanging out along with her nephews or attempting new eating places/procuring
- Her favourite film of all time is Candy House Alabama
- She smiles day by day due to her household, pals, her well being and her profession
Armando Martinez — Probably to interrupt a world report
Get to know him:
- Armando has been with DDAZ for 10 months
- He enjoys a superb barbecue and watching sports activities
- His particular expertise is that he can sleep anyplace
- Being house along with his household makes him smile day by day
Heather Harris — Probably to journey the world
Get to know her:
- Heather has been with DDAZ since June of 2021
- She loves supporting her husband’s band, Crew 101
- Her dream trip is Bora Bora, however she additionally likes to journey to Maui
- She smiles day by day as a result of she is grateful for all times, each personally and professionally
Our workforce is made up of a wide range of totally different personalities and hardworking workers. Be sure you thank a customer support worker this week and each week!
Our customer support workforce is right here to make utilizing your dental advantages simple. You may attain them Monday-Thursday, 7:30 am–5:00 pm and Friday, 7:30 am–4:30 pm (AZ time). Name us toll-free at 800.352.6132. We stay up for speaking to you!